Terms and Conditions

This website is owned and operated by Melanie Lynn Communications Inc. (hereafter referred to as MLC, we or us). The following terms and conditions form our online purchase agreement.

MLC Terms and Conditions are subject to change at any time — they govern online transactions made between you (the purchaser) and MLC for the supply of our products and services.

ONLINE ORDERS

We reserve the right to accept, reject or cancel your order for any reason at any time. For example, this may occur due to a scheduling conflict or a request for service that is out of scope of what MLC is able to provide. If this situation occurs, we will make every effort to notify you and arrange for a refund. 

Cancellations of purchased orders will not be accepted, unless a valid claim is presented. Valid cancellation claims may incur additional charges. 

REFUND POLICY

We will make every reasonable effort to ensure the Service(s) provided by MLC meet your expectations. 

If your order has not met your requirements, please notify us within 14 days from receiving your order by filling out the connect form on our website. If you do not reach out within this 14-day timeframe, we will be under no obligation to consider a full or partial refund. 

PERSONAL INFORMATION & PRIVACY

There are risks associated with online shopping and any message, or information sent through our website may be read or intercepted even though the information is encrypted. You are responsible for all transactions and activities related to your online purchasing, including unauthorised use of your credit card. 

MLC is committed to protecting your personal information. We do not sell your email address to third parties. 

Personal information obtained by MLC through the point of sale process will be used for processing your order and providing a more customized service. We use cookies to compile data about site traffic and site interaction to provide better site experiences to our customers.

For additional information on the Privacy Policy for Squarespace and Stripe:
Squarespace Privacy Policy: https://www.squarespace.com/privacy/
Stripe Privacy Policy: https://stripe.com/en-ca/privacy 

If you have any questions regarding our Terms and Conditions, please notify us at info@melanielynncommunications.com.